fbpx

About Us!

How to Book?
Our Creche Booking System is in place, allowing you to reserve your child’s spot with just a couple of clicks. You will also receive instant confirmation of your booking. 

It’s quick and easy!

  • Simply go to: https://bayswaterrecreation.yepbooking.com.au/ to view the available Creche days and times across Bayswater Waves and The RISE,
  • Register your details using an email address or Facebook log in,
  • Find the day and time slot you want to book in to, using the tabs near the top of the web-page (eg Bayswater Waves – Creche or The RISE – Creche etc),
  • Click on the highlighted day and time you want to book in to, in either the ‘Under 2 years’ or ‘Over 2 years’ categories,
  • You will be able to see how many spots are still available for each day and time, or if it is full, 
  • Click ‘Book’,
  • If you are booking 2 children in on the same account, click the nominated time again, and press ‘Book’, 
  • Your confirmation will be sent to your email address, and a tick will appear on your nominated time-slot.
  • If you need to view your bookings, simply click on the ‘My Bookings’ link near the top right of the page. This will show you what times you have officially booked.
  • Remember to swipe your card or pay at Reception

What if I need to Cancel?
If you can no longer make it to your booked day and time slot, it is important that you cancel it to give other people the option to use it. Not cancelling your booking may result in you not being able to book future times and days.

  • To cancel, go to: https://bayswaterrecreation.yepbooking.com.au/
  • Click on the ‘My Bookings’ link, located near the top right of the screen,
  • Find the day and time you would like to cancel,
  • On the far right (under the Action heading), simply click on the little bin icon,
  • It will ask if you are sure you want to cancel the booking. Click ‘Yes’,
  • You will be sent an email to confirm your cancellation.

For further assistance, click on our step by step How to Book – Visual Guide.

Here at the City of Bayswater Recreation Facilities, we pride ourselves on our customer service. 

Please see the link below for a copy of our Customer Service Charter

City of Bayswater Recreation Customer Service Charter

📣 COVID-19 Updates📣

On Tuesday 26 April 2022, the WA State Government announced that from Friday 29 April 2022 Western Australia will be entering into ‘Baseline Public Health Measures’.

What this means for Bayswater Waves and The RISE:

✅ We will no longer have to request proof of vaccination from customers accessing any area of the facility,
✅ Mandatory mask wearing requirements are no longer required, however, our customers can choose if they would like to continue wearing a mask, and
✅ There will no longer be capacity limits across the centres.

The team at Bayswater Waves and The RISE would like to thank all our customers for their patience, co-operation and understanding during these ever changing times.

In November 2019, the Prime Minister and the Minister for Veteran’s Affairs and Defence Personnel announced that Australian Defence Force veterans would be able to access special discounts across the nation via the Australia Defence Veterans’ Covenant.

Bayswater Waves and The RISE fully commit their support towards this initiative, to show their recognition and respect to those who have served. 

Eligible Veterans who are issued with a Veteran Card can receive discounts at both Bayswater Waves and The RISE, upon presentation of their card.

Veterans who live within the City of Bayswater catchment area will receive 10% off the Councils adopted fees and charges within our Recreation facilities. Those who are not residents of the City of Bayswater will still receive a 5% discount throughout our two centres.  

Bayswater Waves is proud to announce that a brand new state-of-the-art Changing Places facility is now available for eligible patrons at Bayswater Waves. 

What are Changing Places?
Changing Places is a secure, clean facility for people with disability who need space and assistance to use the bathroom when out and about in the community. Changing Places are locked using the Master Locksmith Access Key (MLAK) key system. Using this system helps keep the Changing Places network secure, safe and reserved for people who need them.

Who can access a key?
People with disability who need assistance using a toilet or change facility or people using specialised medical appliances who may need additional time, space or privacy for this equipment can access Changing Places. Facilities will be used by:

  • Family, friends and carers of the person/s with disability who assist the person/s with personal care tasks.
  • Paid support workers who have a client/clients that require assistance with personal care tasks.
  • Disability services organisations whose staff accompany clients that require assistance with personal care tasks in the community.
  • The unpaid carers, family or friends of people who require assistance with personal care tasks.
  • Others approved on a case by case basis by the City.

How can I access a key?
Anyone with a WA Companion Card is eligible for a free MLAK key to access Changing Places. If you have a Companion Card and would like to apply for a Changing Places key please contact the National Disability Service.

Email: [email protected]
Phone: 1800 617 337

In the absence of an MLAK key, facility staff can assist those eligible to gain access.  Proof of eligibility will need to be provided before access is granted.

Are there other Changing Places around the state?
Yes, there are other accredited Changing Places facilities throughout Western Australia, the MLAK key you have will allow you access to all Changing Places in Western Australia. Please visit the website changingplaces.org.au to find information on other Changing Places facilities.

What facilities are in the Changing Places Change Room?
Included in the Changing Places Facility are:

– A Ropox Shower Bed,
– A Guldmann GH3 Ceiling Hoist (please supply your own sling), and
– A Wall Shower.

SAFE WORKING LIMIT 
The maximum safe working limit (SWL) of this hoist is 180kgs. Do not lift persons with body weight greater than 180kgs.

WARNING & CHARGE LIGHT
Off – Hoist is in stand-by mode
Green – Ready for use
Yellow – Low battery/no charge
Yellow & Beeps – Hoist fault. DO NOT USE

STEP 1
Perform a visual safety check of hoist. If damaged DO NOT USE.

STEP 2
Use the hoist hand control to raise/lower the lifting sling hanger (spreader bar) to the required height.
1. Raise     2. Lower

STEP 3
Fit the lifting sling to the person while they are in a seated or lying position.

STEP 4
Attach the sling loops to the lifting hanger. Confirm the slings loops are securely seated within the hanger’s hook before performing a lift.

STEP 5
Confirm that there are no obstruction or restriction that may prevent a safe lift.

STEP 6
Use the hoist hand control to raise/lower and move the person.
1. Raise     2. Lower

STEP 7
Emergency lowering is activated by pulling the red strap once, continuously. Use the emergency lower function in emergencies only.

STEP 8
Reset the emergency function by pressing the yellow reset button.

SAFE WORKING LIMIT 
The maximum safe working limit (SWL) of this hoist is 180kgs. Do not lift persons with body weight greater than 180kgs.

WARNING
This table must only be used for the purpose for which it was designed. Do not play with the table. Children must not operate the table at any time. Perform a visual safety check of the table. If damaged DO NOT USE. Please report damage or malfunction to facility staff.

Please comply with these instructions each time the table is used.

STEP 1
Take care to release the table from the upright folded position. Pull down firmly. Do not raise/lower the table when it’s in the folded position. Clean the table with a sanitising wipe.

STEP 2
Confirm that there is no obstruction or restriction that may prevent the table from moving safely.

STEP 3
Use the hand control to raise/lower the table to the required height.

STEP 4
Raise the side safety rail when the person has been placed on the table. Swivel side rail into position until the latch ‘clicks’ into position. Test side rail is secure. Safety rail should remain in raised position whenever a person is on the table.

NEVER LEAVE A PERSON ON THE CHANGE TABLE UNATTENDED.

STEP 5
After use, clean the table with antiseptic spray and wipes. Please dispose of paper table cover. Table cushioned slats may be removed for a thorough clean.

STEP 6
Lower the side safety rail after use. To release, press the latch lever upward. Return table to upright ‘stored’ position.

Bayswater Waves has received special recognition for their waterwise commitment

Bayswater Waves has been recognised as one of Western Australia’s leading waterwise aquatic centres by earning Platinum waterwise endorsement at a special ceremony hosted by the Water Corporation.

Bayswater Waves were acknowledged for its water-saving efforts as part of Water Corporation’s Aquatic Centre Program, being one of five non-residential water efficiency programs.

Water Corporation Customer and Community General Manager, Karen Willis, congratulated participants in each non-residential waterwise program for their ongoing commitment to water efficiency. 

“Every drop of water in Western Australia is precious and it’s up to us all to ensure we use water as efficiently as possible,” Ms Willis said.

“This is why we support and work with a range of non-residential organisations to help them understand their water use and take action to reduce their consumption. 

“On behalf of Water Corporation, congratulations to all award recipients at this year’s Waterwise Recognition Event and thankyou for being leaders in the sustainable and efficient use of our most precious resource.”

For more information on Water Corporation’s non-residential water efficiency programs visit www.watercorporation.com.au/Help-and-advice/Waterwise-business-programs