Terms & Conditions
Booking Forms- A completed Booking Form must be submitted before birthday party enquiries can be considered. Confirmation of the booking will be emailed to the hirer. A non-refundable $60 deposit must be paid at the time of your booking. Any remaining payments must be paid on arrival, with any additional entry and hire fees.
Conditions of Entry - All patrons must abide by the centre’s Conditions of Entry, located at the main entrance. Failure to do so may result in the cancellation of the booking, with no refund. There is strictly no entry into the centre before 10am, and all parties must vacate the facility by 5pm. No marquees or barbeques are to be brought into the centre. Hirer’s Responsibility - At the end of the booking, the hirer must remove all rubbish and leave their area in a clean and tidy manner. Bins are provided. The hirer must cooperate with staff on the day to ensure the booking is conducted in an orderly manner with minimum inconvenience to other patrons.
Supervision - Children under the age of 6 must be within arm’s reach of an adult at all times. All children under the age of 13 must be constantly supervised by an adult at all times. The centre employs lifeguards to supervise the pools; however, it is the responsibility of the parent to abide by the above supervision rules.
Catering - A variety of catering options are available for birthday parties. All catering orders must be placed 2 weeks prior to your booking. Patrons are allowed to bring homemade food into the centre, however, no outside catering, including fast food, is to be brought into the facility. Staff reserve the right to refuse any food which look to be catered items. The centre does not provide party items such as plates, cups, napkins, or utensils. These must be provided by the hirer.
Smoking and Alcohol - Alcohol is not permitted into the centre in accordance with Section 119(1) of the Liquor Control Act 1988. Strictly No Smoking in or around the grounds of Maylands Waterland I hereby acknowledge that I have read and understood the Terms & Conditions associated with my Birthday Party booking at Maylands Waterland, and accept full responsibility to abide by these terms. The City of Bayswater is not responsible for any loss or injury suffered by a person in or around the grounds of Maylands Waterland.
I hereby acknowledge that I have read and understood the Terms & Conditions associated with my Birthday Party booking at Maylands Waterland, and accept full responsibility to abide by these terms. The City of Bayswater is not responsible for any loss or injury suffered by a person in or around the grounds of Maylands Waterland.